FAQ

  • What is your return policy?

    All of our sales are final. This is due to our rigorous quality control measures and limited manufacturing capabilities, all sales made through our website are considered final. As such, we do not accept returns or exchanges on products once they have been purchased. You can read more by following the link provided below to our Sales & Return page.

  • How long does shipping take?

    At Christopher Quen, we pride ourselves on the meticulous craftsmanship and attention to detail that goes into every product we create. As a small business committed to maintaining the highest quality standards, we want to be transparent about our shipping time frame. Due to the rigorous nature of our operations and the dedication we put into each order, please allow up to 7 days for your purchase to be carefully prepared, quality-checked, and shipped to your doorstep. We appreciate your patience and understanding as we work diligently to ensure that every item you receive is a testament to our commitment to excellence. if you have any other questions, you can email us at the link provided below.